Basic ordering instructions (links to detailed instructions below)
Click on the folder you wish to view – this will open a thumbnails page (you may have to drill down through a couple of subfolders to get to the thumbnails).
Click through the images and make your selection – click on the heart in the top right hand corner of the photo and add to your favorites – then you can decide later on what size print or file you wish to order.
You will see a notification asking you to register to save your selection – although you can register as a guest, full registration enables you to save your selection and come back to it later.
Note: You cannot download the images at this stage
When ready to finalise your order …
CHECKOUT NOW takes you to the confirmation page
Register and Checkout – enables you to track your order and saves your delivery details for future orders
Checkout as Guest – you just need to supply your name and email to receive digital files. Or your name, email and postal address for print orders
Review and complete your purchase
Unfortunately the Zenfolio checkout system is not entirely user friendly and processes payment for digital orders and prints in two separate operations. So payment for digital files will be processed on the site and payment for print orders are done outside the site via PayPal. So if you are ordering both you will have to enter your credit card details twice.
You will now receive an Order Confirmation email with a download link. Follow that link to the Download page – now you have two options. DOWNLOAD ALL PURCHASED ITEMS will be downloaded as a zip file. This file needs to be unzipped to retrieve the JPEG files. Alternatively you can download individual files by clicking the Download to my computer link associated with each file – these will be downloaded as JPEG files.
Please be aware that this link will not work on a mobile device – you have to open it on your computer.
Once downloaded – you will need to unzip it to access its content.
To decompress (unzip) a file or folder on a Mac, double-click it.
To open a zipped file on a PC, drag the .zip attachment to the desktop. Once the file is on the desktop, you can double- or right-click to open it.
Double-click the zipped file to see its contents. When prompted, drag the files out of the window to the desired location or click Extract All. When you click Extract All, the files are unzipped in the same location as the original file unless you specify a different one in the Select a Destination window.
Right-click the zipped file and select Extract All. By default, files are extracted to the location as the original zipped file. Use the Select a Destination window to save the files somewhere else.
You will receive an Order Confirmation email
You will receive another email to acknowledge that we are processing your order
And another email when we dispatch your order via Australia Post (usually within a week)
Zenfolio ordering process – links to articles to assist your ordering process